October 26, 2014
Recall Empowers Customer Experience with "Recall Portal"
Global Information Management Leader Unveils Web-Based Tool That Offers Location Visibility to Physical and Digital Assets and Instantly-Accessible Reports
Norcross, Ga/San Diego, Ca.—October 26, 2014
—Recall Holdings Limited (ASX: REC), a global leader in document storage, digital document management and data protection, today announced the availability of Recall Portal
at the 59th annual ARMA Live! Conference & Expo. Recall Portal, which will be available beginning December 1, 2014, is a web-based tool that offers customers enhanced control and instant insight into all of their Recall-managed physical and digital information.
“Immediate access to information has become a business necessity, and Recall has responded with a solution that addresses that need. Recall Portal is an intuitive, hands-on tool that empowers our customers to secure, manage and govern all of their digital and physical holdings,” said Rob Hamilton, Global Vice President, Digital Market Leader, Recall. “Recall Portal enables customers to create and review real-time reports across multiple geographies and Recall service lines from any mobile device or computer.”
Recall Portal represents a momentous step for both Recall and the information management industry by offering a combination of customer benefits not currently available from any other organization in the information management industry:
Real-time access to all global physical and digital holdings, across Recall service lines
Availability via desktop or mobile device
Instantly-accessible, customized asset reports
Single sign-on access across all Recall customer systems
Live chat option for customer care
Quick search function
Client-holding RFID audit reports
Online billing and invoice access
“Recall’s focus on its customers is the driving force behind the solutions we develop,” said Rohan Pal, Global Chief Information Officer, Recall. “As digital solutions become more available to our customers, we are bringing the same security, management and governance capabilities that they have enjoyed for years into the digital content repositories. The Recall Portal is built upon the latest technologies in web-based services to drive a differentiated customer experience. The solution provides customers complete control over their digital and physical assets, including secure single sign-on from any device, anytime. The Recall Portal is part of our digital portfolio, and highlights how we are innovating for the future.”
Today’s announcement represents Recall’s continued dedication to expanded digital services, with new solutions addressing information governance and native digital document storage being introduced in the coming months.
Recall is currently exhibiting at Booth 1025 at ARMA Live! Conference & Expo, with hourly Recall Portal demonstrations and experts on hand to discuss a wide range of information management topics. To learn more about Recall’s activity at the conference, visit http://www.recall.com/events/arma
Recall is a global leader in information management solutions, offering customers complete management
of its physical and digital information assets with one partner. Recall’s innovative solutions empower
organizations to make better business decisions throughout the information lifecycle, while keeping
regulatory compliance and eliminating unnecessary resources, time and costs. Recall services more than
80,000 customer accounts in over 300 dedicated operation centers, spanning five continents in 24
countries. For more information, please visit recall.com.
For further information, please contact:
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+61 2 9583 0244
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David Sprague or Amanda Fountain